PRIVACY POLICY

This Privacy Policy was published September 1, 2019.

At Egg & Milk we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

This Privacy Policy applies to our products, services and marketing. It also applies to individuals applying for work at Egg & Milk.


ABOUT US

Egg & Milk AB is a Breakfast, Brunch and Lunch Café. We are located in Gothenburg, Sweden. The restaurant’s registered office address is Övre Husargatan 23, 413 19 Sweden.

Egg & Milk AB is the data controller and can be contacted via email: info@eggandmilk.se


Personal DATA We Collect

We collect your email address when you subscribe to our newsletter. Giving us your email address is necessary to send you information about our menu and sending out occasional news or offers. We also may collect your data when you interact with us through correspondence. When you use our website, we may collect information about how you use the site. This helps us to make our website easier to use and the content more useful.

We may collect, store and use the following kinds of personal information:

• Email address for the purpose of subscribing to our newsletters

• Information about how you interact with our emails (including opens, clicks and preference information)

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views)

• Information that you provide to us for the purpose of the recruitment process (including your name and email address)

• Any other information that you choose to send to us.


LEGAL BASIS

We use consent, contracts and legitimate interest as the GDPR basis to store and process your data.

Legitimate interests:

Legitimate interests include:

  1. Responding to enquiries you make whether by phone, email, contact form or other method

  2. Tailoring information based on your activity, such as what content you show interest in.

Consent:

• Sending emails with information, news and offers.

If at any point you would like to opt-out or withdraw previously given consent, please contact us using the details at this end of this policy. All our marketing emails contain unsubscribe links.


Cookies & Analytics

We use cookies and analytics technologies to gather usage and performance information about our web page. This information helps us analyze our website usage and website performance.

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both session cookies and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognize you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics and Squarespace Analytics to analyze the use of this website. The analytics tool generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information; their privacy policy is available here.

The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by a server of Squarespace in the USA. Squarespace will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services related to website activity and internet usage. More information can be found on Squarespace Privacy Policy.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Chrome you can refuse all cookies by clicking on your computer click More and then Settings, at the bottom, click Advanced, under "Privacy and security," click Content settings; click Cookies; from here, you can: turn on cookies: Next to "Blocked," turn on the switch; turn off cookies: Turn off Allow sites to save and read cookie data. Check the instructions here.

Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.


USING YOUR PERSONAL DATA

If you sign up for marketing, we'll use your information for marketing of our products, news and/or offers. If you send us a job application or contact request we will use your information to answer this enquiry. Information about your use of our website will help us make the website better.

Personal information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your information to:

  1. Administer the website

  2. Respond and process to your job application

  3. Improve your browsing experience by personalizing the website

  4. Send you general (non-marketing) commercial communications

  5. Send you response to your enquiry

  6. Send you our newsletter and other marketing communications relating to our business, where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications)

We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent.


DISCLOSURE

We won't sell or rent information about you.

We may disclose information about you to any of our employees, suppliers or subcontractors if that is reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose information about you:

  1. To the extent that we are required to do so by law

  2. In connection with any legal proceedings or prospective legal proceedings

  3. In order to establish, exercise or defend our legal rights

Except as provided in this privacy policy, we will not provide your information to third parties.


Security of Your Personal DATA

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We continually adapt our security measures in line with technological progress and developments.

We will store all the personal information you provide on our secure (password protected, and firewall protected) servers.


E-mail Policy

We send emails to customers and subscribers. You control what communications you receive and can unsubscribe from marketing at any time by using the link in the email received. Customers will still receive important information relating to our services.

Egg & Milk maintains a strict opt-in policy in regard to its email communications. We only send email to individuals who have subscribed or as part of an ongoing relationship we have with an individual or business.

Your right to control what communications, if any, you receive from Egg & Milk is important to us.

Though we may include announcements from partners or other third parties in some communications, we do not provide email addresses to third parties.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@eggandmilk.se for review.


mailing lists and subscrIBER options

Marketing

Keep up to date with what is happening in the world of Egg & Milk.

The content you receive can include as follows:

  • Catering information – About our Catering menu and services

  • News – Occasional updates about product news from our Catering menu or at our Restaurant

  • Seasonal Campaigns – Occasional features and promotions from Egg & Milk

  • Events – Invites to events we are hosting or are part of

Changing your subscription preferences

You can update your communications preferences at any time by following the convenient links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.

You may email info@eggandmilk.se with your unsubscribe request. Please be aware that unsubscribe requests submitted in this manner will take longer to process and will not be effective immediately.


policy updates

If we intend to make changes to our privacy policy which are relevant to, or impact upon, you, or are about fundamental changes to the nature of the processing, we will email you in advance detailing these changes.


Tracking

When we send you emails, we may include a tracking image and web analytics code to allow us to determine the number of people who have interacted with our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. This tracking collects only limited information such as webpage viewed, time and date.


THIRD-PARTY SERVICE PROVIDERS

Egg & Milk has partnered with a range of third party software and service providers. This section lists our third-party partnerships, explains what they do and why we trust them to handle your information on our behalf.

Squarespace

Our site is hosted by Squarespace. Personal information hosted by or through Squarespace is subject to their privacy policy which may or may not contain terms as protective as this Privacy Policy. By using our site, you are agreeing to be bound by Squarespace’s privacy policy, which can be found here.

Mailchimp

We use this to e-mail marketing as well for our existing customers. If you want to find out more about how Mailchimp protect your information, please click here to access their privacy policy.


Your Rights

Right to access

You may instruct us to provide you with any personal information we hold about you by emailing your request to info@eggandmilk.se or by writing to us at: Egg & Milk, Övre Husargatan 23, 413 19 Göteborg, Sweden.

Right to object to direct marketing

You may instruct us not to process your personal information for marketing purposes by email at any time by using the unsubscribe link in a marketing email you receive or by emailing info@eggandmilk.se with your request.

Right to update or correct information

Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing info@eggandmilk.se

Right to delete personal information

You have the right to ask us to delete the personal information that we have about you by emailing info@eggandmilk.se.


Retention of personal DATA

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.


Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact info@eggandmilk.se or write to: Egg & Milk AB, Övre Husargatan 23, 413 19 Göteborg, Sweden.

The information controller responsible for our website is Egg & Milk AB, Corporate Identity Number 556696-2410